2.8 Manage Customer Contacts

Reference: Expire Non-Billed Budget Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: Associated with established Business Rules the CSR or Authorized User enters necessary information about the Non Billed Budget Plan for the Customer. Refer to 3.4.1.1. Manage Customer Contacts

Entities to Configure

•	Customer Contact Class

•	Customer Contact Type